London finished bottom in the value for money category
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London's taxis are the best in the world, although they provide the worst value for money, a survey has said. The capital's taxi drivers were named friendliest, safest and had the best knowledge of their city, according to the 1,400 travellers who voted. They also came out on top in the cleanest and most available categories. John Thomas, chairman of the Licensed Taxi Drivers Association, said that training was the key to ensuring good customer service. He said: "London's taxi drivers must dedicate three years to completing the knowledge training to qualify as a London taxi driver and that commitment is vital to offering the very best customer service. "This is what makes London's taxi service stand out from New York, Paris and every other major city." New York finished runner-up in the survey commissioned by Hotels.com.
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