Kerry Robertson said she wanted answers over her fianc�'s death

Kerry Robertson said her partner Steven Wiseman,30, from Laurencekirk, was told by the service he had a bad dose of flu and should take paracetamol.

Ms Robertson was giving evidence into his death at a joint fatal accident inquiry at Aberdeen Sheriff Court.

She blames NHS 24 treatment failings for her partner's death.

Ms Robertson, 29, said that as his condition deteriorated, she was told by NHS 24 to keep giving him painkillers and was later advised to wait until his own doctor's surgery opened to call for medical treatment.

But when a doctor eventually arrived at the family home in Laurencekirk, Kincardineshire, Mr Wiseman was gravely ill.

I had to move the phone to the bedroom, he crawled to the phone, he was on his knees Kerry Robertson

He asked his fianc� for a kiss and was then taken to hospital where he later died of septic shock.

Ms Robertson said Mr Wiseman had complained of a sore upper left arm on 14 December last year and she gave him ice lollies to cool him down.

But he then complained of a sore throat, a "buzzy" head and seemed sleepy.

On 19 December, Mr Wiseman's condition had not improved and she contacted NHS 24 for advice.

'Dose of the flu'

During the phone conversation, which was played in court, the nurse adviser was heard telling Ms Robertson it sounded as though her fianc� had "a real dose of the flu".

The adviser said there was no cure and that it could last for up to 10 days.

Ms Robertson was heard telling the NHS 24 worker that Mr Wiseman's arm was "a funny colour".

Both families blame NHS 24 for treatment failures

The adviser replied this was probably because he was not moving about and told Ms Robertson to give him paracetamol and Ibuprofen.

Ms Robertson phoned NHS 24 on 22 December and told the adviser her partner's condition had deteriorated.

The nurse adviser said: "We will probably have to speak to him" but Ms Robertson told her he could not come to the phone.

Unable to stand

Procurator fiscal Jonathan Ward then asked Ms Robertson if she had taken the phone through to Mr Wiseman, who was in bed, so he could speak to the adviser.

She said: "I had to move the phone to the bedroom, he crawled to the phone, he was on his knees.

"He couldn't stand up, the pain was just so much and it was easier for him to crouch down to speak on the phone."

When a doctor arrived, Mr Wiseman was gravely ill. He was taken to hospital where he died later.

The joint fatal accident inquiry is being held into the deaths of Mr Wiseman and 17-year-old Shomi Miah of Aberdeen.

Both families have blamed treatment failures by NHS 24 for their deaths.