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Last Updated: Tuesday, 13 April, 2004, 17:28 GMT 18:28 UK
Apology for second trolley wait
Hospital Trolley (generic)
The trust says new measurers were introduced last month
A new inquiry is underway at a Swansea hospital after it was revealed an 86-year-old man spent five days on a trolley before being found a bed.

Two weeks ago Morriston Hospital was forced to apologise to another patient who spent four days on a trolley even though there were places on a ward.

Swansea NHS Trust has now apologised to both families and says new measures will prevent any repeats.

But AMs are demanding to know if there have been similar unreported incidents.

We will be contacting the patient concerned to offer our apologies
Jane Perrin

The family of the 86-year-old grandfather has come forward following the publicity of the other case.

Last month managers apologised to a 55-year-old grandmother who spent 96 hours waiting for a bed after being admitted with pneumonia and heart problems.

After seeing reports of her case, the family of the 86-year-old has revealed he waited even longer for a hospital bed.

His daughter, who did not want to be named, said: "We need answers."

The retired builder collapsed with a suspected heart attack during a birthday tea last New Year's Eve.

He was assessed in an ambulance but then spent 120 hours on a trolley in a holding bay.

"I honestly thought he was dying," said his daughter.

Assurances

"It made him pass out, but being that age it looked worse than somebody just fainting."

The man was finally admitted to a ward on 5 January and discharged on seven days later.

Swansea NHS Trust chief executive Jane Perrin said it was not clear why he had spent so long on a trolley at the interim assessment unit.

She said he was closely supervised by doctors and nurses throughout his wait and would have been offered meals and use of the day room.

However she added: "We will be contacting the patient concerned to offer our apologies."

Since 29 March a new bed management policy had been operating to prevent a recurrence.

Beds as well as trolleys were now available in the unit and steps had been taken to ensure that patients in the holding bay were reviewed by executive board members on a daily basis.

Three Swansea and Gower assembly members and representatives of the community health council are to meet managers to discuss the delays.

They want to know if there are any similar cases that have gone unreported and will ask for assurances it will not happen again.


SEE ALSO:
Four day trolley wait apology
01 Apr 04  |  South West Wales
Hospital confirms 'bullying' inquiry
04 Mar 04  |  South West Wales
Plight of city's A&E
26 Feb 04  |  South West Wales


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