The UK Border Agency was given the job of making sure that no Home Secretary would have to say again what John Reid said in 2007, that the organisation dealing with asylum applications was "not fit for purpose".
But the chief inspector who monitors the agency says that on current staffing levels the targets it has been set are simply unachievable.
Lin Homer, chief executive of the UK Border Agency and Paul O'Connor, national officer of the PCS union, discuss how the asylum system can be improved.
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