I looked out my window and all I saw was this huge fireball coming at me.

I thought: "Im getting out of here." So I grabbed my purse and started screaming: �Fire, fire, get out. There�s a fire, let�s go.�

I headed for the stairs and walked down to 78. But there were also elevators running and one happened to open in front of myself and a couple of my co-workers so we jumped in.

We got down to the ground lobby, ran into a couple of other people we knew. And the cops were directing that we couldn�t go out onto Church Street. So we had to go through the mall and we popped out, I think, on Broadway.

We lost 186 people, including eight from my department - one of my closest friends, my mentor, my boss, my boss�s boss�s boss. We lost a lot of people.

Complete chaos

A few of them I actually saw on 78 and they just did get off in time. A couple just didn�t leave. They either listened to the announcement, or a few actually said: �Well I�m just going to wait it out.�

And obviously, they couldn�t wait it out.

So we go onto Broadway and it was complete chaos and debris. There were papers flying all over the place. My cell phone wasn�t working, my friend�s cell phone wasn�t working.

We were heading down towards some of our colleagues' offices, but then one of the people I was with said: �My sister - I have to get to my sister.�

So we switched course and went down � her sister worked on Water Street.

By this time we were about a block away when the other plane hit. And then somebody, I distinctly remember somebody saying: �A missile just hit the trade center, I saw a missile hit.�

And I just remember looking at him like he was crazy.